Aspire Archery Privacy Policy
Aspire Archery values and respects the privacy of the people we deal with. Aspire Archery is committed to protecting your privacy and complying with the Australian Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.
What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.
What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.
The personal information we collect about you may include:
- Name
- Address
- Date of Birth
- Email address
- Phone Number
- Membership details
- Emergency Contact Information including Contact name, relationship to you, phone number
Under certain circumstances, Aspire Archery may need to collect additional information about you for statistical purposes or to improve our services to you. This might include but not be limited to any information about your membership of other archery related bodies or health information. If we collect any further information, we will do so only with your consent.
If it is necessary to collect information and you are incapacitated or unable to provide prior consent to allow us to prevent or deal with a serious and imminent threat to life or health, or as otherwise required or authorised by law, we take appropriate measures to protect the security of this information and advise you of the information obtained as soon as practically possible.
You do not have to provide us with your personal information. Where possible, we will give you the option to interact with us anonymously or by using a pseudonym. However, if you choose to deal with us in this way or choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.
How do we collect your personal information?
We collect your personal information directly from you when you:
- Interact with us in person
- Interact with us online
- Participate in surveys or questionnaires
- Attend a Aspire Archery event
- Subscribe to our mailing list
- Apply for a position with us as an employee, contractor or volunteer
- Join Aspire Archery club as a member
Collecting personal information from third parties
We may also collect your personal information from third parties or through publicly available sources, for example from World Archery (WA), Archery Australia (AA) or South Queensland Archery Society (SQAS). We collect your personal information from these third parties so that we can complete membership and reporting obligations.
How do we use your personal information?
We use personal information for many purposes in connection with our functions and activities, including the following purposes:
- Complete and maintain club membership
- Maintain membership with South Queensland Archery Society (SQAS) and Archery Australia (AA)
- Deliver to you a more personalised experience and service offering
- Improve the quality of the services we offer
- Internal administrative purposes
- Marketing and research purposes
- Emergency contact where required
Disclosure of personal information to third parties
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to:
- Archery Australia (AA)
- South Queensland Archery Society (SQAS)
- Our marketing providers
- Our professional services advisors
Transfer of personal information overseas
Some of the third-party service providers we disclose personal information to may be based in or have servers located outside of Australia.
Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained.
We will only disclose to overseas third parties if:
- you have given us your consent to disclose personal information to that third party; or
- we reasonably believe that:
- the overseas recipient is subject to a law or binding scheme that is, overall, substantially similar to Australian Law; and
- the law or binding scheme can be enforced; or
- the disclosure is required or authorised by an Australian law or court / tribunal order.
How do we protect your personal information?
Aspire Archery will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure in compliance with our obligations under the Privacy Act.
The measures we will take to ensure data protection may include:
- taking measures to restrict access to only personnel who need that personal information to effectively provide services to you
- employing technological measures to ensure appropriate data protection
Online activity
Cookies
The Aspire Archery website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it.
These cookies recognise when your device has visited our website before, so we can distinguish you from other users of the website. This improves your experience when accessing the Aspire Archery website.
We do not use cookies to identify you, just to improve your experience on our website. If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies.
If you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.
Website analytics
Our website uses Google Analytics to help us better understand visitor traffic, so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you.
Direct marketing
We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. We will not send this information without your prior consent.
These communications may be sent in various forms, including mail, SMS and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth).
You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.
You may opt-out of receiving marketing communications from us at any time by selecting the “Opt Out” option at the bottom of the email or contacting us using the details set out in the “How to contact us” section below.
In addition, we may also use your personal information or disclose your personal information to third parties for the purposes of advertising, including online behavioural advertising, website personalisation, and to provide targeted or retargeted advertising content to you (including through third party websites).
Retention of personal information
We will retain your information for a period of 2 years after your relationship or membership with us ends.
How to access and correct your personal information
Aspire Archery will endeavour to keep your personal information secure, accurate, complete and up to date.
If you wish to make a request to access and / or correct the personal information we hold about you, you should make a request by contacting us and we will usually respond within 7 days. We will deal with such a request by following the procedure outlined below:
- Identify the information you require. Please be specific about your requirements
- Email your request to the contact point as set out in the “How to contact us” section below
Links to third party sites
Aspire Archery website may contain links to websites operated by third parties. If you access a third-party website through our website, personal information may be collected by that third party website.
We make no representations or warranties in relation to the privacy practices of any third-party provider or website and we are not responsible for the privacy policies or the content of any third-party provider or website.
Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
Changes to this Policy
From time to time, we may require changes to be made to this Policy to ensure continued compliance with our obligations at law or to respond to the changing business environment in which we operate.
We reserve the right to amend this Policy as required and we will post a revised Policy on our website.
Inquiries and complaints
For complaints about how Aspire Archery handles, processes or manages your personal information, please address your request to the contact point as set out in the “How to contact us” section below.
Note that we may require proof of your identity and full details of your request before we can process your complaint.
Please allow up to 7 days for Aspire Archery to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction.
If you are not satisfied with Aspire Archery’s response to a complaint, you have the right to contact the Office of Australian Information Commissioner (at www.oaic.gov.au/) to lodge a complaint.
How to contact us
If you have a question or concern in relation to our handling of your personal information or this Policy, please contact us for assistance as follows:
Email: secretary@aspirearchery.com.au